Unlimited onsite support
Alpha Scan operates an unlimited onsite, remote and telephone support service with no hidden costs. This transparent approach to pricing greatly aids schools in accurately planning longer-term budget requirements, without experiencing call out charges.
Our unlimited support approach provides tangible benefits that greatly outstrip those offered by similar IT companies; products, supplies, maintenance and support to schools.
We also offer a prepaid support model. All our IT support options are designed to dovetail into your individual support requirements and are tailored to suit your specific needs.
Please get in touch to discuss your requirements or to arrange a meeting.
- All-inclusive service
- Transparent pricing
- Great value
Truly unlimited IT support
The Alpha Scan unlimited support package is ideal for customers with a regular IT support requirement and provides exceptional value for money.
Unlimited support from Alpha Scan is exactly that, totally unlimited. If you require any additional on-site visits or any remote support at any time (even between regular site visits), it will be arranged with no additional charge.
- Great value responsive IT support for all personnel, remote workers and sub-contractors
- Guaranteed 2 working hour response for servers
- Guaranteed 4 working hour response for workstations
- Unlimited on-site visits as required
- 24 Hour pro-active remote server management included
- Remote dial-in support for Windows servers and workstations
- Loan equipment in the event that a device has to be taken off site
- No call out charges
- Regular reports on IT support details as required